FAQs

Opening Hours

Mon - Sat: 9.30am - 4.30pm

Closed Bank Holidays

Online Shop

We offer a small selection of our products online, but please get in touch if you are looking for something in particular. 

We currently only deliver within the UK and our normal dispatch days are Wednesday and Thursday, we send via Royal Mail Tracked 48. We are primarily run by volunteers so please be aware of our dispatch times when ordering. 

As part of our ongoing efforts to be eco-friendly and environmentally concious we try to use reclaimed and recycled packaging materials for our orders wherever possible.

Online Returns

We are sure you will love anything you order from us, but in case of any issues please contact us using the online form or via shop@thefairtradeshopipswich.co.uk and we will help find the best solution for any problem you may have. 

Contact Information

If you have any questions or require further information about the Ipswich Fair Trade Shop, its products or activities supporting the aims of Fair Trade in Suffolk, please call in to the shop at any time for a friendly chat.

You can call us on 01473 288225, follow us on Facebook and Instagram or use the email address shop@thefairtradeshopipswich.co.uk and we will get back to you.  If you wish you can also write to us,